Terms & Conditions

Welcome to Marqello.

By using our website or placing an order with us, you agree to these Terms and Conditions.

1. Product Information

We aim to provide accurate:

• Product descriptions
• Images
• Prices
• Specifications
• Availability information

Product packaging, design, or appearance may occasionally vary due to manufacturer updates.

2. Orders

Placing an order does not automatically guarantee acceptance or product availability.

We may contact customers to verify order details before dispatch.

3. Prices

We aim to display accurate prices.

If an obvious pricing or technical error occurs, we reserve the right to contact the customer and correct the issue before completing the order.

4. Payment

Available payment methods will be shown during checkout or communicated during order confirmation.

For eligible Cash on Delivery orders, customers may be offered our Check First, Then Pay facility.

5. Delivery

Our estimated delivery time is generally 1–2 business days.

Delivery may occasionally take longer due to circumstances outside our reasonable control.

6. Product Inspection

Where the Check First, Then Pay service is available, customers may reasonably inspect the product before making payment.

Inspection should not involve:

• Damaging the product
• Altering the product
• Installing the product
• Extensively using the product

7. Warranty

Eligible products may be covered by our 15-Day Checking Warranty.

Warranty claims are subject to our Warranty Policy and verification.

8. Returns and Refunds

Returns, refunds, replacements, and warranty claims are handled according to our:

• Return & Refund Policy
• Warranty Policy
• Applicable UAE consumer protection requirements

9. Website Use

Customers must not:

• Use the website for fraudulent purposes
• Attempt unauthorized access
• Interfere with website security
• Misuse website content
• Carry out unlawful activities through the website

10. Intellectual Property

Original Marqello website content, branding, text, graphics, and design elements may not be reproduced or commercially used without permission.

Third-party trademarks, product names, and logos remain the property of their respective owners.

11. Limitation

Nothing in these Terms is intended to remove any mandatory rights available to customers under applicable UAE law.

12. Contact Information

For any questions regarding these Terms:

Email: wbingola@gmail.com
Phone / WhatsApp: 05061866558
Address: Ajman Corner, UAE