Privacy Policy

At Marqello, we respect your privacy and are committed to handling customer information responsibly.

This Privacy Policy explains how information may be collected and used when you visit our website, place an order, or contact us.

Information We May Collect

We may collect information such as:

• Full name
• Phone number
• Email address
• Delivery address
• Order information
• Customer service messages
• Website usage information
• Device and browser information
• Cookie-related information
• Payment-related information processed through authorized payment providers

How We Use Your Information

We may use customer information to:

• Process orders
• Confirm purchases
• Arrange delivery
• Communicate with customers
• Provide customer support
• Handle returns and warranty requests
• Improve our website and services
• Prevent fraud
• Maintain website security
• Meet applicable legal requirements

Payment Information

Where electronic payment methods are available, payment details may be processed by third-party payment service providers.

We do not claim to directly store full card information where such information is handled by an authorized payment provider.

Cookies

Our website may use cookies and similar technologies for purposes such as:

• Website functionality
• Security
• Customer preferences
• Analytics
• Store performance
• Shopping-cart functionality

Sharing of Information

Customer information may be shared with trusted service providers where necessary to operate the store.

This may include:

• Courier companies
• Delivery partners
• Payment processors
• Shopify and website service providers
• Customer support providers
• Government authorities where legally required

We do not sell customer personal information as a standalone commercial product.

Data Security

We take reasonable measures to protect customer information.

However, no internet transmission or online storage system can be guaranteed to be completely secure.

Your Privacy Rights

Customers may contact us regarding their personal information or privacy concerns, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Website functionality
• Services
• Legal requirements

Contact Us

For privacy-related questions:

Email: wbingola@gmail.com
Phone / WhatsApp: 05061866558
Address: Ajman Corner, UAE