Shipping & Delivery Policy

At Marqello, we aim to deliver your orders quickly and safely.

Delivery Time

Our estimated standard delivery time is:

1–2 business days

Delivery times may occasionally be affected by:

• Customer availability
• Incorrect delivery details
• Public holidays
• Courier delays
• Weather conditions
• Remote delivery locations
• Other circumstances beyond our reasonable control

Order Confirmation

Customers may be contacted by phone or WhatsApp before dispatch to confirm the order and delivery details.

Please make sure that the following information is correct:

• Full name
• Mobile number
• Delivery address
• Area or location details

Providing incorrect or incomplete information may cause delivery delays.

Check First, Then Pay

For eligible Cash on Delivery orders, we offer a Check First, Then Pay facility.

This means customers may check the delivered product before completing the payment.

Customers may verify:

• The correct product has been delivered
• The product matches the order
• There is no obvious physical damage
• The package contains the expected item

The product should not be damaged, altered, installed, or extensively used during inspection.

Once the product is accepted, payment should be made to the delivery representative.

Delivery Support

For delivery-related questions, contact us:

Phone / WhatsApp: 05061866558
Email: wbingola@gmail.com