Refund policy
15-Day Replacement Warranty We offer a 15-day replacement warranty on all products from the date of delivery. If your product is defective, damaged, or not as described, you are eligible for a free replacement.
Eligibility for Replacement
- Item must be reported within 15 days of delivery.
- Item must be unused, in original packaging, with all accessories included.
- Proof of purchase (order number) is required.
- Items damaged due to misuse or normal wear are not eligible.
How to Request a Replacement Contact us via:
- 📧 Email: mailhasib95@gmail.com
- 📱 WhatsApp: +971561866558
Please share your order number and photos/video of the defective item.
Non-Returnable Items
- Items returned after 15 days
- Items without original packaging
- Items damaged by the customer
Processing Time Once approved, your replacement will be dispatched within 2–3 business days.